Terms and conditions

There are a few important things you need to know about us and your use of the Veterinary Medicines CPD website.

About us

Veterinary Medicines CPD is owned by Mixolydian Publications Limited:

Company number:  7928509

  • Registered address: Barclay Court, 24, Downside Road, Winchester. SO22 5LU
  • Registered in: England and Wales
  • Company type: Private Limited Company
  • Email:  carlrussell@veterinaryprescriber.org

What we will do for you

Accurate information: We will aim to ensure that all the information provided on our website is accurate and up to date at the time of publication.

Availability: We will aim to ensure our website is always available, but there may be times when, unfortunately, it will not be. We will try and keep any periods when our website is unavailable to a minimum.

Accessibility: We will try to ensure our website is accessible to everyone visiting our website. If you are having problems accessing the website, then please contact us at carlrussell@veterinaryprescriber.org to see what we can do to help.

What you should do for us

Please do not share your password with others. Please ensure any content you print, copy or download from our website is for your personal use only. If you have registered with, or subscribed to, Veterinary Medicines CPD, any user identification code or password must be kept confidential and used only by you (unless agreed in writing with Veterinary Medicines CPD). We have the right to disable any user identification code or password whether chosen by you or allocated by us at any time if in our opinion you have failed to comply with any of the provisions of these terms of use. If you would like to purchase access for several people (e.g. in a practice or other business), please get in touch with carlrussell@veterinaryprescriber.org.

Other important things you need to know

Cancelling your subscription. You can cancel your subscription at any time by logging into your account. Your subscription will continue to be active until the end of the current payment cycle. 

Refunds: no refund is provided.

What happens if things go wrong?  If we make a mistake, we will do our best to put things right as soon as possible.

Unfortunately, we will not be able to compensate you for any loss you may suffer as a result of:

  • any mistake we make with the content on our website;
  • any parts of our websites being unavailable or inaccessible;
  • the downloading of any material from any of our website;

We do not, of course, exclude any liability we may have in the unlikely event we have been fraudulent or if we are negligent.

Privacy

Please see privacy policy for explicit details on data compliance, cookies and GDPR.

a. Unsubscribe

You can unsubscribe from our newsletters at any time, and we will action your request promptly.

You can do so by:

  • Using the unsubscribe link at the bottom of the newsletter.
  • Using the unsubscribe link in the subscriber account on the website at www.veterinaryprescriber.org
  • Writing to us at: Veterinary Medicines CPD, Barclay Court, 24, Downside Road, Winchester, SO22 5LU.
  • Emailing us at: carlrussell@veterinaryprescriber.org
  • or call us on +44(0)1962 860004

b. Copy of your information

You have the right to request a copy of the personal information we hold about you. This is known as a subject access request. If you would like to request a copy of the personal information we hold about you please email carlrussell@veterinaryprescriber.org or write to us at the address above or call +44(0)1962860004.

We will not charge you for this information and we will do our best to respond to you as quickly as possible.

c. Correct the information we hold on you

We want to make sure that your personal information is accurate and up to date.  Please always let us know if you think it is not by contacting us using any of the methods above.

d. Our web analytics provider

We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items, and how often they return to visit our website. Google Analytics uses cookies to collect this information and this information helps us to improve our website. You may stop the transmission of information generated by the cookies about your use of our website to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here:http://tools.google.com/dlpage/gaoptout

e. Social networking sites

We have social networking widgets on our website. Your interaction with these tools, or being on the same webpage whilst logged in to these services, will result in further cookies from these companies being placed on your system. Please see our delicious cookie menu for a full list of the cookies and social media services we use.

6. Intellectual property rights

The content, layout, design, data, databases and graphics on this website are protected by UK and other international intellectual property laws and are owned by Mixolydian Publications Limited or its licensors. Unless expressly permitted in writing in a licence agreement or referenced herein relating to Veterinary Medicines CPD and other than printing a small proportion of content or displaying this on your screen or both, (strictly for your personal non-commercial use), no part of the website may be reproduced, stored in any medium, including but not limited to a retrieval system or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, broadcasting) nor shown in public.